Cancellation Policy
Ensuring respect between all parties
Prept. Foundation – Cancellation Policy
At Prept. Foundation, we want our programmes to be as accessible as possible for all schools. This cancellation policy applies to all bookings, including paid sessions, fully funded sessions, subsidised sessions, and off-site trips.
General Cancellation Notice
| When you cancel | What happens |
| More than 4 weeks before a session/trip | Full refund for paid sessions, no cost for funded sessions |
| 2–4 weeks before a session/trip | 50% refund for paid sessions or 50% charge for funded sessions |
| Less than 2 weeks before a session/trip | Full session/trip fee will be charged |
Specific Cancellation Fees
| Type of session | Fee if cancelled |
| In-school sessions | £300 per day |
| Heavily subsidised off-site visits | £300 per day |
| Full-price off-site visits | £1,000 per day |
These fees help us cover costs such as chef time, travel, ingredients, and venue bookings.
Thank you for understanding—this helps us keep our programmes affordable and available for as many schools as possible.
Team Contacts
We encourage and enable staff, volunteers, and other stakeholders to raise serious concerns within the charity rather than overlooking a problem. Please report those concerns immediately to the Designated Safeguarding Lead or Deputy Safeguarding Lead.
Other contact details:
Charity Commission (www.gov.uk/complain-about-charity)
